Page 19 - Bakers Dolphin Corporate

BAKERS DOLPHIN | WHY WE ARE DIFFERENT

• We promise you a dedicated • We offer a full money back guarantee

account manager – you will not – should there be any reason we
be put through to a mainstream are more than 1hr late due to a
switchboard. Your call will be expertly mechanical defect (excluding tyre
handled by your account manager breakdowns); you have peace of
who understands your needs and mind that you will not be charged for
requirements. that days hire.

• We are small enough to care and big • Bakers Dolphin operate a 24hr

enough to be adaptable – Dealing emergency backup – providing
with a family owned, long established unparalleled service to satisfy our
local coach company is extremely customers.
beneficial as we can be flexible and • We operate our own in-house
adaptable unlike nationally owned vehicle maintenance – meaning any
companies.
mechanical issue is dealt with swiftly
• We use vehicle tracking providing and safely, preventing unnecessary
detailed knowledge of the location delays to service for our clients.

and speed at a moment’s notice –
this enables flexibility should we need • Your booking will never be cancelled
to re-route for any reason. by us - except in cases of non-
payment or other breaches of our
• Your travel service will only be terms & conditions of hire.
supplied by Bakers Dolphin – we do
not subcontract out, providing peace
of mind for a quality service. This is

guaranteed, unlike some national
coach companies and travel brokers.

• Member of the Guild of British Coach
Operators – a highly prestigious
organisation and Bakers Dolphin are
the only coach company in the Bristol
and Somerset area to achieve these

high standards.

• Bakers Dolphin operate our own
driver training school – which means
that our high levels of safe driving are
continually enhanced and embedded
across the organisation.

BEST SAFETY, COACHES AND SERVICE | BAKERS DOLPHIN 19