Page 24 - Bakers Dolphin

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Return Address: JN Baker Ltd trading as Bakers Dolphin,
48 Locking Road, Weston super Mare. BS23 3DN.
Registered in England No. 00397185.

SPEAK to our
RESERVATIONS TEAM on
01934 415 000

BOOK your DAYS OUT online!

Trading Charter/Booking Conditions

IMPORTANT INFORMATION We want you to enjoy your Days Out with Bakers Dolphin. The following simple conditions, which are applicable
to all passengers, are in place to assist with the successful operation of all departures and to benefit the comfort and safety of all travellers:-
• MOBILITY ISSUES/WHEELCHAIR USERS Please advise us at time of booking if you will be bringing a wheelchair or an electric scooter (must
be dismantled and weigh no more than 20kgs). Prior to booking please check with us that the access arrangements and suitability of the venue
meet your needs and/or carer tickets are available to pre-book. • SMOKING Smoking including e-cigarettes is not permitted on board any
company vehicle. • PASSENGER CONDUCT No alcohol or hot food may be brought on board the coach; furthermore passengers will not be
permitted to travel if, in the driver’s view, their behaviour is likely to impact the safety or comfort of other passengers. • MOBILE PHONES &
ELECTRONIC DEVICES may be used with discretion and courtesy for other passengers. • TIME KEEPING We endeavour to maintain the timings
that we have set out, but occasionally this will not be possible. The company will not be liable for any loss, damage, delay, injury or
inconvenience sustained by any person through failure of any road vehicle, ship, train or other means of conveyance to perform its journey or
to depart or to arrive at the time advertised or at all, or through any detention, delay, early running or want of punctuality. The company shall
have no liability of any kind in consequences of any passenger failing to be present on the departure of the tour or at the time it departs from
its destination or any point en route. • GUIDE DOGS Registered Assistance Dogs will normally be accommodated on our trips, please notify
us at the time of booking. • CANCELLATION The Company hopes that each tour will be operated as advertised but reserves the right, without
previous notice, to alter or cancel any tour at their discretion. If any tour is cancelled, the passenger may accept any alternative tour, which the
company can offer; alternatively all monies paid will be refunded. The company will not be liable for any loss, damage, delay, injury or incon-
venience sustained by any person through alteration or cancellation of any tour. • NOTE On occasions, due to insufficient passenger numbers,
the Company may, at its discretion and without liability, combine multiple tours on the same vehicle. • REFUNDS Once issued, tickets are
non-transferable and deposits non-refundable. • GENERAL The Company reserves the right to allocate whatever size vehicle it deems
appropriate. In order to offer a wide choice of pick-up points, the use of ‘feeder’ services is sometimes necessary. Specific seats may be
requested and may be allocated, but the Company reserves the right to alter seat numbers at its sole discretion, for whatever reason without
any liability. The Company reserves the right to alter published prices as a result of price increases in product supplied by third parties.
24 BOOK YOUR DAYS OUT IN OUR SHOPS IN WESTON-SUPER-MARE OR BRISTOL