Page 50 - Bakers Dolphin

Frequently asked I have limited mobility; will these tours
be suitable for me?
questions The tours offer a varied level of activity and you can
participate as much or as little as you wish. Any specific
restrictions are indicated in the brochure. Most properties
offer a good level of access but others due to their historic
nature, may have some upstairs sections without lift access
or gardens with limited walkways. Most hotels featured in our
brochures offer lift access. If you are unable to manage stairs
How much is the deposit and when please check with our reservations staff at the time of booking
on suitability.
is my final balance due? Any physical condition which may necessitate special
Please see the Terms and Conditions in the back of the requirements (for example, the need of a walk in shower or
Summer 2025 brochure for deposits payable and when the ground floor rooms) must be requested at the time of your
final balances would be due. If you wish not to pay the full reservation, and we advise that you bring a companion
balance in one go; the remaining sum is due by the balance with you if you need assistance. Coach space and weight
due date, as shown on your confirmation. restrictions limit the number of walking aids that we can
accept on each tour.
Will I get a more detailed itinerary
to take with me? Mobility Aids
Yes, your full itinerary will be posted approximately 7-10 You must advise us at time of booking if you are bringing
days prior to departure along with your final confirmation a lightweight foldable wheelchair/pusher/wheeler. In the
documents (luggage label’s, pick up timings, etc.) case of a scooter or wheelchair powered with a dry cell
battery you must be able to break it down into separate
What time will I get picked up and parts each weighing no more than 20 kgs (44lbs), and able
returned home? to be reassembled by yourself. If not you must travel with a

UK Holidays. Most Pick Ups are between 7.30am and 10am companion to help you.
(postcode dependant), although this will vary depending on All passengers must be fit and able to travel independently,
the distance to be covered. The routes are finalised four weeks and get on and off the coach at all times when requested by
prior to departure, and our journeys are planned carefully to the driver.
ensure that you get to the hotel in good time for your evening The company’s staff will be polite and respectful, but are not
meal (where applicable). permitted to assist passengers with their eating or personal
care services.
Continental Holidays. Pick Ups will be earlier. On the way
home we depart after breakfast and usually return to your Please note. Some itineraries may be subject to change, as
drop off point late afternoon/early evening. Your driver will be written many months before.
able to provide more specific information.

How much luggage can I bring?

One medium sized suitcase weighing no more than 20 kgs
(44 lbs), plus one item of hand luggage. Porterage is included
at most hotels. The Company’s drivers will load and unload
customer’s luggage.

50 Call us on 01934 41 5000