Page 4 - Bakers Dolphin

FREQUENTLY ASKED QUESTIONS

How much is the deposit and when is my final On the way home we depart after breakfast a walk in shower or ground floor rooms) must
balance due? and usually return to your drop off point late be requested at the time of your reservation,
Please see the Terms and Conditions in the back afternoon/early evening. Your driver will be and we advise that you bring a companion with
of the brochure for deposits payable and when able to provide more specific information. you if you need assistance. Coach space and
the final balances would be due. If you wish not How much luggage can I bring? weight restrictions limit the number of walking
Journey
to pay the full balance in one go; the remaining aids that we can accept on each tour.
sum is due by the balance due date, as shown One medium sized suitcase weighing no more
on your confirmation. than 20 kgs (44 lbs), plus one item of hand Mobility Aids Jo ur n ey
luggage. Porterage is included at most hotels. You must advise us at time of booking if you
Will I get a more detailed itinerary to take The Company’s drivers will load and unload are bringing a lightweight foldable wheelchair/
FAQS & LOYALTY SCHEME
with me? customer’s luggage. pusher/wheeler. In the case of a scooter or
Yes, your full itinerary will be posted I have limited mobility; will these tours be wheelchair powered with a dry cell battery you
approximately 7-10 days prior to departure suitable for me? must be able to break it down into separate
along with your final confirmation documents parts each weighing no more than 20 kgs (44
(luggage label’s, pick up timings, etc.). The tours offer a varied level of activity and you lbs), and able to be reassembled by yourself.
can participate as much or as little as you wish. If not you must travel with a companion to
What time will I get picked up and returned Any specific restrictions are indicated in the help you.
home? brochure. Most properties offer a good level of All passengers must be fit and able to travel
UK Holidays. Most Pick Ups are between 7.30am access but others due to their historic nature, independently, and get on and off the coach at
and 10am (postcode dependant), although may have some upstairs sections without lift all times when requested by the driver.
this will vary depending on the distance to be access or gardens with limited walkways.
covered. The routes are finalised four weeks Most hotels featured in our brochures offer The company’s staff will be polite and
prior to departure, and our journeys are lift access. If you are unable to manage stairs respectful, but are not permitted to assist
planned carefully to ensure that you get to please check with our reservations staff at the passengers with their eating or personal
the hotel in good time for your evening meal time of booking on suitability. care services.
(where applicable). Please note: Some itineraries may be subject to
Any physical condition which may necessitate
Continental Holidays. Pick Ups will be earlier. special requirements (for example, the need of change, as written many months before.

BOOKING Speak to one of our travel experts on:
YOUR HOLIDAY 01934 415 000 Sovereign Centre

Book your holiday online Weston-super-Mare
BS23 1HL
www.bakersdolphin.com The Arcade

......or pop in to one of our shops: Broadmead, Bristol
BS1 3JD

Join Our LOYALTY SCHEME

More holidays, more memories...
... all for less
Our holiday loyalty scheme operates on a rolling 12 months
basis and many of our customers take more than 1 holiday
in that period, perhaps as many as 4 or 5.
£20 OFF £25 OFF The discounts shown on the left can be claimed according
to your repeat holiday bookings made over a 12 month

per person per person period. The discount is not applicable with any other offer
but applies to holidays of 4 days or more and is capped at
on your 2nd holiday on your 3rd holiday £35 per person.

£30 OFF £35 OFF How to claim your discount
When you book your chosen holidays simply call us and

per person per person advise us of your previous holidays booked and your
discount will be deducted from the balance invoice
on your 4th holiday on your 5th holiday due on each holiday booked.
(Not to be used in conjuction with any other offer).
4 To book call us on 01934 41 5000 or visit WWW.BAKERSDOLPHIN.COM